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NUC code - no response

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2: Seeker

I requested an NUC code for an out of contract iphone 5c but haven't received an acknowledgement or anything (other than an automated email to verify my email address). The website says I should get an initial responce in 2 days but its been over a week and nothing heard. I've applied twice now and no responce. Can anyone help?

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3 REPLIES
17: Community Champion

Hi @Awt1 have you checked your spam folder just in case it's there?

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2: Seeker

Hi there, yes, regularly, but no luck yet! I'm also daily connecting to iTunes and trying my new SIM, in case it's been unlocked,  but no joy...

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Moderator

@Awt1 I'm sorry to hear there's been a delay supplying your Network Unlocking Code (NUC). So we can help get this sorted, please contact us via the link in the Private Message I've sent 😊

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