Phone unlocking

[Wizzy24]

Trying to get my iPhone unlocked and it’s a complete nightmare why does it take so long ? Been talking to Vodafone in liv chat and over the phone they all seem like a bunch of muppets . My daughter who’s with EE unlocked her iPhone within 48 hours with no problems . Can anyone help with my problem ? 

[BandOfBrothers]

Hi @Wizzy24

An iPhone is not unlocked via inputting an unlocking code like other phone makes are, but instead is unlocked remotely via Apple and their Database.

The Vodafone Network typically lets a person know it's unlocking has been requested to Apple after accepting your online unlock request. (Please Check Spam Inboxes too) Have you recieved this initial response from Vodafone yet ?

If you have then an iPhone isn't actually unlocked at this stage.

Apple then process the Networks request and occasionally this can take approximately up to 30 days sometimes to complete an unlock request made by a Network. Please Periodically insert an active Alternative Networks Sim Card in the iPhone and hooking up to iTunes is only typically needed if its an iPhone 4 or older. When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar. From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process.