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01-11-2017 07:36 PM
Hi,
I am leaving the UK but want to continue using my current handset on another network when I go. The phone is a Microsoft Lumia 950XL. I tried to use the online form to request a code neither Microsoft or Windows is an option in the drop down menu for manufacturer. I believe this is because Microsoft no longer produce handsets, but I now have no idea how to go about getting it unlocked.
If anyone can help I would be very grateful,
Thanks!
01-11-2017 07:38 PM
Please ring customer service on 191 or use Live Chat and they’ll be able to complete the form for you @kearnsp3
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
02-11-2017 06:00 PM
@kearnsp3 If you did still need a hand with this, we'd be happy to help 🙂
Please use the link in the private message I've sent to contact our team directly and we'll pick up your query from there.