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Hi, I am trying to unclock my S6 and I have entered the NUC but this does not work. I get the message "SIM network PIN blocked. Enter SIM network PUK". I understand from other threads that this does not actually mean I need a PUK from my SIM provided but a master code from vodafone. Does anyone know how I can get a master code? Thanks
The quickest way to get the unfreeze code / mastercode is via Customer Service on 191 or Live Chat who can escalate this to the Nuc Department and or provide you with the Nuc email address
Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.
Samsung Gear s3 Frontier Watch.
Hi, my Samsung S6 is requesting the Sim Network PUK code, I have been into Vodafone in store and on the phone and a request has been made for a new NUC code which I am still waiting to receive, but I need the Sim Network PUK code.
I have been without a phone for a week now as I am still locked to Vodafone network but my number has been transferred to another network now whch I can't use until my phone has been unlocked! Appreciate help please!
Hi I am having the same problem, the NUC team have let me know they have requested a new NUC code but I need the Sim Network PUK code (master unlock unfreeze code) which isn't the NUC code can this information be passed onto the NUC team please?