Unlocking LG K10 (2017)

[Scottysh]

Hi, I have my NUC from Vodafone which corresponds to the correct IMEI however the LG K10 isn't listed on the website so I am unable to enter the code. The 2945#* number is not listed for my phone.

[TJ]

Hey @Scottysh, I'm sorry to hear you've having problems getting your phone unlocked. Have you tried the following steps?

1. Insert a SIM from a different network
2. Your LG K10 should ask for an unlock code
- for Network PIN type the NCK code
- for Service provider PIN input the SPCK code

Alternatively, insert an accepted SIM card and try the following:

1. Go to dial screen and press 2945#*71001# or 2945#*20001# as if making a call
2. When a hidden window appears enter the unlock code 

Please pop back to us and let us know if this helps, if not we'll be happy to assist you further.

[B-wildered]

Hi, TJ,

I followed instructions given to me elsewhere and in the online chat - I tried inserting a new non-Vodafone sim card, then switching on. The phone restarted but no pop up window appeared to key the NUC into.

I then tried entering into the dialler the numbers you listed: 2945#*71001# or 2945#*20001# as if making a call.

Nothing happened.

Are you able to access the correct codes from Vodafone

I have already done online chat but they just told me to put a non-Vodafone sim in and switch on and then a box for the NUC would appear, and when I raised the other code above they dismissed it and again said to do what I have done. I am afraid I find the online chat useless for resolving anything. Any ideas?

[B-wildered]

Hi TJ,

I have managed to unlock my LG K10 (2017) as follows -

with the Vodafone SIM in as normal bring up the dialler keypad and enter the following string: 2945#*250# and this will bring up an “unlock window” or menu with a few options, top of the list is “Network Lock” tap this and a new box comes up and in this you enter the NUC (Network Unlock Code) that Vodafone supply. Tap unlock and Bob’s your uncle!

The 2945#* appears to be generic for LG phones the model number is the last part: 250# (from LGM250N the full model number for the K10 2017).

I hope this will help some other users.

Regards.

[sarah1mil]

Thank you very much for this.

Vodafone support is very poor. They sell this phone then don't have the unlock instructions. My phones model is a 240n but this 250 code worked. Would have been lost without this.

I have just had to register to this chat forum so I can reply to this as I thought it was important to thank you. Why I could not use my standard Vodafone name and password for this forum is beyond me. Yet another example of how poor Vodafone are.