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Other OS & Unlocking

Unlocking Samsung S6 Edge

1: Seeker

I am trying to unlock a Samsung S6 Edge which was used by a family member for several years before being given to me. I have obtained the NUC, but it is not working. I am sure I have entered the number incorrectly too many times, hence why the correct number is not working. Could a member of the Vodafone team please assist.

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1 REPLY
17: Community Champion

Hi @User30112018

 

Don't try too many times or you could Hard Lock the phone resulting in the phone then having to be sent away for it resetting so a person can try the code again. 

Typically a person has around 10 attempts. 

In regards to Nuc sometimes putting a 0 before the code helps or some Samsung phones also need a mastercode as well as the Nuc. 

Customer service on 191 or Live Chat can help and maybe Samsung Customer services can supply one. 

Some info in Master-code.

I wish you all the best with this situation. 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

 

Samsung Gear s3 Frontier Watch.

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