blackberry Torch User id and password retrieval

[jkpjsr]

Hi,

I recently changed my email password on desktop and then tried to update my email password on my blackberry device which is Torch 9800. However, I cant remember my password for blackberry so it asks me user id and security question. My user id is most probably my email address which I enter but then I am asked security question which I dont remember. 

How to reset my password or retrieve? Please help so I can resume receivibg mails on my phone.

Thanks

[Retired-Andy]

Hi jkpjsr,

You can see how to reset your BlackBerry ID password here.

There’s information here showing you how to update your email address password.

Thanks,

Andy