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Can't log in to My Vodafone on web

2: Seeker
How to resolve Java.Lang.StckOverflowError problem on Vodafone Server? Unable to log-in after receiving Vodafone Code on phone and entering. Chat lines said it was my Browser - even though Error Message says it's Vodafone's Server! Have checked Java is up to date, cleared Cache and tried using Chrome, IE, Edge, Safari and Mozilla browsers with same result. This is ridiculous, Does anyone have a solution. Chat line don't have a clue.
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1 REPLY
17: Community Champion

Hi @DavidMSTEWART

 

 

It sounds like you have performed the generic self help troubleshooting tips your able to do at your end. 

Usually these types of glitches self resolve however if Live Chat have not been able to assist perhaps customer service on 191 can. 

Are you still able to use the myvodafone app. 

There is also the options to check certain account items in Managing Account.

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

 

Samsung Gear s3 Frontier Watch.

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