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Freedom freebie

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2: Seeker

hi i put a £10 freedom freebie on to my phone two days ago and i had £2 credit and yesterday it started to take my credit everytime i sent a text and now cause i have no credit wont let me send a text but i have unlimited on my phone from my fredom frebbie but its not regeristing it but its still leting me use my data and minutes but just not the texts?? my freedom freebie doesnt run out till the 12th of feb either? could someone help please?

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1 REPLY 1
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Moderator

Hi @millie96

 

I’m sorry to hear what’s happened.

 

Get in touch with our Live help team and they get everything sorted.

 

Thanks,

 

Jenny

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