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23-01-2015 04:39 PM
I have updated my Lumia 520 with the latest version of Windows 8.1 and now have Cortana When I press search Cortana does not appear. I have checked the Speech settings which are English (UK), but in the Language settings the Speech line says 'requires download' (attached). Is this the problem, if so how do I get a download, or is there someting stopping Cortana working.
David
26-01-2015 11:50 AM
Hi @dhanmer
Welcome to the eForum.
Have you tried to do a hard reset on the phone?
To do this:
Settings -> about -> reset
Before doing this please make sure that you’ve backed up your phone:
This is how to:
Settings -> backup -> apps and settings -> back up now.
Cheers,
Laura
29-01-2015 09:48 PM