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Lumia 920 - No Sim error intermittant

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4: Newbie

Been experiencing a No Sim error intermittantly on my 920 handset since the last software update,,

 

Googled it and it seems lots of people in the US have been having this issue and think its software related

 

Anyone here having an issue?

 

Its annoying because if I dont check my phone for a bit I can come to it and it says Sim Error.. could have potentially missed calls from customers etc,,

 

 

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2 REPLIES 2
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17: Community Champion

In the first instance, I'd be inclined to try a new SIM, just to rule out the possibility of corruption there.

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Moderator (Retired)

Hi @danielshaw007 ,

 

If getting a fresh SIM from your nearest store doesn't solve this, I'd recommend trying a backup and reset of the phone. This can clear any most software issues following a firmware update.

 

You can find out how to do a backup and restore on our Device Support page. :Smiling:

Cheers,

Ben

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