Nokia Lumia 530 internet setup

[FRJW]

Anyone have any ideas for setting up Nokia 530 for internet access? Vodafone support details do not tie up with index in phone. I have sent text "WEB" to 40127 several times without any response. I can only access via Wi-Fi, although handy is not ideal.

[hrym]

if you go to the Nokia website, you should be able to download the full manual for the device.  Use that to locate the Access Point settings and make sure the correct one (Vodafone Contract WAP or Vodafone PAYG WAP depending on whether you're on a monthly contract or PAYG) is there and set as the default.

A lot of phones now install the settings silently, so the fact that you've seen nothing doesn't necessarily mean you've had no response to texting 40127.

[FRJW]

Thanks for that. A lot clearer than Vodafone support. Unfortunately still not working. Think i will have to find time to go to Vodafone shop.

[hrym]

Odd.  I think that would be your best solution.   Some of the staff are more technically savvy than others.  If the person you speak to can't help, ask tactfully if there's someone who might be able to.

As a matter of interest, I assume you found the correct APN and set it as the default by using the manual?

[redpages · Accepted solution]

It sounds like it'd be best to have a go at setting up the phone in store if you're having problems. I'd also ask them to check the SIM card as well (sometimes the settings can be correct on a device but the internet services need to be enabled by the provider at network level for it to work). 

[63johnw]

Hi, have you tried this?

http://help.vodafone.co.uk/system/selfservice.controller?CONFIGURATION=1000&PARTITION_ID=1&CMD=BROWS...

[FRJW]

Thanks 63johnw, tried similar page before without a result. Just tried your link and got:-

"Sorry. We were not able to send your settings.

You might need to enter the settings manually, visit vodafone.co.uk/settingsinfo for more information."

and the link they give I find ambiguous as it does not tally with my setting index.

[FRJW]

Going to store tomorrow and will update outcome.

Thanks

[63johnw]

Hi. On my lumia 930 in settings,mobile+sim, network selection is set to automatic, mobile connection profile is set at Vodafone UK contract. Manual internet APN is off.

Can you put your sim in another phone (eg an android device) the swap back, I do this and each time I put it back in the lumia I get a message saying looks like something had changed and I get the correct settings sent back through.

You could also try removing sim and doing a factory reset then set up phone from scratch again.

[DaveCD]

@FRJW 

There's been some excellent support here.

You can also enter the APN settings manually.

DaveCD

[FRJW]

tried those settings, "internet","web" and "web" before and just now. No Joy. Off to shop.

[FRJW]

Settings for Nokia 530.

NETWORK SELECTION:- automatic PROFILE:- Vodafone UK Contract

APN:- wap.vodafone.co.uk   USERNAME:- wap  PASSWORD:- wap AUTHENTICATION:- pap

PROXY SERVER:- 212.183.137.12  PROXY PORT:- 8799 IP:- IPv4v6

MMS APN

MMSC URL:- http//mms.vodafone.co.uk/servlets/mms  MMSC PORT:- 80

These work on my phone and I am pretty sure I had tried these before. What the young lady, Stacey, did was she noticed the signal was not showing as strong as it should. She removed the battery for a few seconds and re-inserted it. Once it rebooted itself everything was fine. The old DOS solution, turn off and try again.

Thanks to all those for their valuable input. It was nice to know I wasn't struggling alone.