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03-06-2013 06:11 PM
I have a nokia Lumia 820 and am unable to retrieve media messages - I get the message "Get media content now (29KB), I click on it - and it says "getting media content...." and then just clicks back to the first message. I have phoned up Vodaphone and the chap there suggested asking on here to see if any of you had the settings that I need to put into my phone as he said it sounded like a setting problem as I can get SMS and use the phone online etc. etc. Oh and I can't send myself media messages either - tried that one.
Many thanks for any help.
Christine
Solved! Go to best answer.
03-10-2013 06:52 PM
My phone must have crashed or something I had to remove the battery and re-install it. Anyway its ok now. So I've gone onto the Market Place, selected Nokia Collection, then in the next list there's no Nokia Network Set Up
04-06-2013 03:14 PM
Hi Christine,
This could be one of two things - your phone or your account setup.
Firstly, text the word WEB to 40127 as this will send you the correct settings for your phone.
If this doesn't work, click here to get in touch with the team and we'll check your account settings.
Paul
04-06-2013 06:08 PM
Hello Paul - I have done as you said and got a text saying "It looks like something's changed - either you've swapped your SIM or updated your software. If you want to use the internet on your phone, you'll need to update your settings. We'll send you these by text shortly." That was half an hour ago!
I spoke to Vodaphone last night, and the chap I spoke to said to ask here or go to a Vodaphone store, so not very helpful!!
Chris
05-06-2013 10:26 AM
06-06-2013 10:23 AM
Hello Kay - I am still unable to receive or send MMS - have sent you an email.
Christine
01-10-2013 10:50 AM
I too bought a Nokia Lumia 820 recently and joined as a Vodafone pay as you go customer.
I have just had a text saying I've received a picture message and given me a code and link to view it. The original size was much smaller than the actual picture sent but I'm wondering why I don't just get picture messages in the texts rather than having to go to the website.
Any help please?
Robert
02-10-2013 03:31 PM
02-10-2013 03:36 PM
Hi, I've just gone to my phone to go to the market place app and on clicking the on button it's just showing the display screen picture, no menu screen no matter what I press.
03-10-2013 06:46 PM
03-10-2013 06:52 PM
My phone must have crashed or something I had to remove the battery and re-install it. Anyway its ok now. So I've gone onto the Market Place, selected Nokia Collection, then in the next list there's no Nokia Network Set Up