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Nokia X6 - Phantom message

2: Seeker

Can you please explain how I can stop the "88850800003436" calls being made from my phone, and how I can claim compensation for the money wasted on these unauthorised calls, which are being charged at 14p each, and have been for several; weeks, if not months.

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2 REPLIES 2
Community Champion (Retired)

Try the advice in this thread

http://forum.vodafone.co.uk/t5/Nokia/Phone-sends-text-messages-to-88850800003436-every-day/td-p/7623...

 

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Note I do not work for voda, My advice comes from experience and my opinions are my own

 

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2: Seeker

Thanks for the advice.  I had previously searched for "My 191" on the phone, but couldn't find it, and a hard reset hadn't worked.  We'll see what effect removing self service has.

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