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Can you please explain how I can stop the "88850800003436" calls being made from my phone, and how I can claim compensation for the money wasted on these unauthorised calls, which are being charged at 14p each, and have been for several; weeks, if not months.
Try the advice in this thread
Thanks for the advice. I had previously searched for "My 191" on the phone, but couldn't find it, and a hard reset hadn't worked. We'll see what effect removing self service has.