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I upgraded to this phone last week and had it delivered last Friday. However the mjcro sim I needed was not received so after over 30 minutes on chat, one was sent to me which I received yesterday, but was damaged on arrival. Also the sim holder in the phone was so tight that when I was putting the sim into it, it moved and I suspect is no longer making contact properly, as even though the sim is in place and the battery charged the phone is showing the 'no sim' error message.
I am getting really fed up as almost a week later I still cannot use the 'phone. I do not have over half an hour to waste on chat, and I do not like the attitude of the staff in the Peterborough store. So how can I get this resolved quickly, so that I have a usable phone?
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