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intermittent internet connection on Lumia 930

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2: Seeker
Hi,
I bought a Lumia 930 last weekend and since then after turning my phone off the mobile internet wouldn't work. I went back to the store and they manually entered APN settings. This has partially fixed the problem, allowing me to use most apps and internet explorer, but I am now unable to use facebook and 6snap. I am also no longer able to gain a 4G signal in areas where I previously could.

Any help would be appreciated!
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1 REPLY 1
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Moderator (Retired)

@DanEH96 

 

Please ensure that 4G is enabled on your phone.

 

So we can ensure all the settings are correct, we can send them to you here.

 

Please ensure that the apps you're having difficulties with are on the latest version.

 

If you're still having issues, remove the apps and reinstall them.

 

DaveCD

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