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Welcome to Vodafone Community
Hi , could you please contact me with informaton on how I can retrieve an old Vodafone number ?
thank you
If the number was on Payg and it has been suspended and then quarantined because it's been inactive for 180 days + another 90 days then it'll have gone back into the number pool to be recycled at a later date.
Its doubtful they'll be able to give you it back.
If the number was from a pay monthly account and the contract was ended by giving 30 days notice then the number again is quarantined.
You could try ringing it to see if it works or not.
Customer services on 191 or Live Chat can officially clarify if you can have it back or not.
Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.
Samsung One Ui 2.5 / Android 10.
You're very welcome for my reply @LGtemcap
Best of luck.
Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.
Samsung One Ui 2.5 / Android 10.
@BandOfBrothers wrote:If the number was on Payg and it has been suspended and then quarantined because it's been inactive for 180 days + another 90 days then it'll have gone back into the number pool to be recycled at a later date.
Its doubtful they'll be able to give you it back.
If the number was from a pay monthly ShowBox Mobdro TutuApp account and the contract was ended by giving 30 days notice then the number again is quarantined.
You could try ringing it to see if it works or not.
Customer services on 191 or Live Chat can officially clarify if you can have it back or not.
thank you , Ill try contacting them
@BandOfBrothers wrote:If the number was on Payg and it has been suspended and then quarantined because it's been inactive for 180 days + another 90 days then it'll have gone back into the number pool to be recycled at a later date.
Its doubtful they'll be able to give you it back.
If the number was from a pay monthly account and the contract was ended by giving 30 days notice then the number again is quarantined.
You could try ringing it to see if it works or not.
Customer services on 191 or Live Chat can officially clarify if you can have it back or not.
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thank you , Ill try contacting them