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22-09-2021 05:40 PM
Hello all,
We have recently signed up for Vodafone Broadband and we received our Amazon Tech Pack code by text after ringing up due to not recieving it.
So we now have the code however there are no instruction on how to claim it. We have tried adding the items into the basket and the applying the code but it doesn't work.
Anyone claimed one can share how to claim it?
Solved! Go to best answer.
27-09-2021 10:43 AM
Hi there,
Can I ask how long should I wait for the email with the code? I've signed up for Vodafone Broadband on 20th August and still haven't received anything.
23-09-2021 11:53 AM
Hey @RessyXi - It's great you're joining us.
With the Amazon Tech offer, you need to select the correct devices, otherwise the promotional code won't work. The models are: Amazon Fire TV Stick 4K Ultra HD (priced at £49.99) and Amazon Echo Dot (4th Generation).
You can also contact Amazon directly if you need help with the right ones 👍
23-09-2021 12:04 PM
Thanks for your reply.
I will try again but I believe that is what I had added to my basket.
I tried contacting Amazon and they told me to contact you! Will come back to you and try again.
23-09-2021 12:17 PM
I have tried again and it has declined my code. Can you confirm these are the correct ones.
23-09-2021 01:08 PM
They look like the right ones to me @RessyXi
Can you come and chat to us over Facebook or Twitter please? That way we can look into it a bit further for you.
Please remember to include a link to your post here, to save you going through things again 👍
27-09-2021 10:43 AM
Hi there,
Can I ask how long should I wait for the email with the code? I've signed up for Vodafone Broadband on 20th August and still haven't received anything.
27-09-2021 10:46 AM
Unfortunately, I couldn't tell you. We waiting nearly two months and after not hearing anything ended up ringing them and they sent it by text message. Which may I add still doesn't work and waiting for a call back from the complaints department.
27-09-2021 10:49 AM
As I thought ... shame. Vodafone used to be so good in communication.
Can I also ask if you've got a mobile phone with them?
27-09-2021 10:50 AM
My partner does, yes.
27-09-2021 10:52 AM
Thank you.
I was misled by the store. I haven't got a phone with them and they said I can get the Amazon Tech Pack. Oh well.
Good luck with yours!