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15-10-2020 11:42 AM
Hi, I had the letter from City Fibre saying they're installing fibre in our area and a month or two ago they were indeed digging outside my home. But anytime I put my postcode into the Gigafast checker it redirects me to the normal broadband page, so I guess that means it's still not available for me yet?
16-10-2020 02:55 PM
Hi @keanoo It can sometimes take a little while for services to become available after the laying of the cable, the best thing to do is keep an eye on the availability checker as you have been. I hope we can get you connected soon 😊