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Apple TV connection issues with new Power Hub broadband router

vr6steve
3: Seeker
3: Seeker

I recently upgrade my Vodafone Broadband to a new Power Hub router.  My Gen 1 Apple TV will no longer connect to the broadband.  When I select the correct Vodafone broadband SSID from the list and try to connect, it sounds like a double click that then gives me a 100 error message "The wi-fi password you entered is not correct”.  There is no way to get to the screen to enter password.  I’ve even tried restoring Apple TV to factory settings.  When I try connecting Apple TV to a different non-Vodafone broadband SSID it prompts me for password so this is a Vodafone router issue.  Any ideas how to fix?

5 REPLIES 5

Jayach
16: Advanced member
16: Advanced member

Have you tried the compatibility option in the router?

No.  How do I do that?

Jayach
16: Advanced member
16: Advanced member

Log in to the router, and go here and enable it. Jayach_0-1734468780121.png

That will create a new SSID, so try connecting to that instead.

Awesome - that worked.  Although, the new SSID was not visible to Apple TV so I had to manually enter SSID and password and then it connected.  Thanks for your help!

Jayach
16: Advanced member
16: Advanced member

@vr6steve wrote:

Although, the new SSID was not visible to Apple TV 


That is strange, I would have expected it to be.