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Other broadband queries

Business Broadband Static IP Trouble

kscrouch
2: Seeker

Hi,

I've tried the Chat system which pointed me to a number to call, they haven't been able to help so I've ended up here!

I just took out a Business Broadband package that advertises a static ip included but I can not get this activated. Can anyone help please? There doesn't seem to be an option to activate it in my account settings and the advisor on the phone kept saying I should receive an email saying its online but nothing has appeared yet.

I was tempted to pay for the multiple IPs but if its this much trouble to get one i dread to think how hard multiple would be!

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4 REPLIES 4
Farai
Moderator

Thank you for getting in touch with us @kscrouch have you since received the email you've been expecting regarding your Static IP? If not, we'd love to chase this up for you, all you need to do is drop us a message on our Social Media channels here and we'll get the ball rolling 👍 

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kscrouch
2: Seeker

Still no email about the Static IP. I'll try your social media then.....

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kscrouch
2: Seeker

The link you put in is invalid

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Jayach
16: Advanced member

The link the Mod posted has a spurious space at the end, here is the correct link:

Contact us for account specific queries - Community home (vodafone.co.uk)

Hope you find them more helpful than I have.

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