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Cannot access box.com - too many redirects

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2: Seeker

Hi 

 

I recently moved to Vodafone broadband. When I try to access my work file sharing on box.com, the content control function kicks in and then gets into a redirect loop: 

 

https://app.box.com/login/www.vodafone.co.uk/contentcontrolpage/www.vodafone.co.uk/contentcontrolpag...

 

It then stops and shows a "too many redirects" error. 

 

I contacted box.com, and they gave me a list of pages I need to whitelist to prevent this - but I cannot find how to do this; all I can find is how to turn off content control completely (which I do not want to do). 

 

How can I resolve this? 

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1 REPLY 1
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Moderator

Hey @trabecula, we might need to switch your content control off for you. Please drop our social media team and a message here.

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