main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Other broadband queries

Gigafast Amazon Voucher

Highlighted
2: Seeker

Has anyone been able to get the £50 Amazon voucher promised as a sign up bonus for Gigafast broadband?  I was sold the service from a Vodafone sales person who canvassed the street, and filled out all the details on their tablet. I contacted Live Chat who told me to email a third party.  They quickly came back and said the Amazon voucher is only provided when signing up through third party sites like uSwitch.   

 

I'm just wondering if the sales guy was misinformed of the offer in the first place, or the Live Chat support are mistaken.

 

View more options
6 REPLIES 6
17: Community Champion

Was it definitely a Vodafone staff member who you signed up with @MarkB_Abz  ?

I ask as most canvassers who door knock work for 3rd party companies who earn a spiv for signing up a contract and have their own offers separate from Vodafone.

At the moment I can't see a deal with a £50 voucher from Vodafone directly when I look at the Terms and Conditions or the Vodafone Broadband Page. 

Do you have any emails etc confirming what was discussed  ?

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

View more options
2: Seeker

I'm pretty sure it was a Vodafone sales person.  They had the relevant ID, jacket, and sales material.  Following sign up I received an email from sales.gigafast at vodafone.com (removed the normal at sign to allow posting) with the info below.  I had already signed up on the persons tablet and received this while they were in the house (along with a second email confirming order).

 

Get an Amazon Echo Plus on us + £50 Amazon.co.uk gift card!

Thanks for taking the time to talk to us.
Buy Vodafone Gigafast Broadband today and you will receive an Amazon Echo Plus, worth £139.99 and a £50 Amazon.co.uk voucher. Plus you can now use Alexa to make and receive hands-free calls, using your existing mobile plan.

Order by 13th August.

View more options
17: Community Champion

Hi @MarkB_Abz 

 

Vodafone do not door to door sell, they have their own retail shops and online site.  It is never a good idea to accept a commitment on the basis of a door to door salesman.

 

Vodafone were running an Amazon voucher promotion through affiliates MoneySupermarket, Compare the Market and USwitch, during June and July this year but not sure about the £50.00 voucher, the offer was for different values. You would have needed to wait for 90-120 days after sign up before being in a position to claim the voucher.  However, this is now an old offer that may well have expired.

 

I would suggest you email  uk - vodafone vouchers @ awin. com (you need to remove the spaces the forum won't let us post email addresses).  You really need to go back to the point of sale but hopefully they will be able to help.

 

View more options
17: Community Champion

Ok then @MarkB_Abz 

 

I'm still not confident this was a Vodafone Employee. Vodafone trade from Highstreet Stores and online.

Perhaps speak with the Broadband Team via call 08080 034 515  (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week.

 

FAQs. 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

View more options
2: Seeker

Thanks both.  I received the Echo a couple of weeks ago so just assumed the voucher would follow.  I've found the contact details of the sales person, so I will try to get in touch with them tomorrow.  

View more options
17: Community Champion

You're very welcome @MarkB_Abz 

Could you perhaps let us know of the outcome please ?

I wish you all the best with this situation. 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

View more options