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Solution

How to Set up a third party router with vodafone

gipjon
16: Advanced member
16: Advanced member

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST

 

The first thing you need to do is ask Vodafone for your username and password. live chat with Vodafone is best because you can copy and paste the name and password into the router. ( some users did write it down wrong. password is lower and upper case. username watch out for zero and o )

https://www.vodafone.co.uk/contact-us/index.htm

https://www.vodafone.co.uk/bbservcd/

 

FTTC SETTING         ( FTTP is below FTTC)

The setting is the same for all the routers it's down to the isp (the setting page will be laid out differently but the setting are still the same, eg

Vodafone setting are

Vlan ID - 101

enable 802.1q (not on every router)

Username  - ******@broadband.vodafone.co.uk

Username - ******@businessbroadband.vodafone.co.uk  ( for business customers )

Password - ********

PPPoE

MTU Size : 1492

rest of the setting auto detect when the router and the dslam are negotiating with each other

 

List of third party router that work well with vodafone will update as more router are confirmed working 100%

 

asus ac68u                              ADSL and VDSL router with Ethernet + dual band Wifi 

ASUS DSL-AC55U                   ADSL and VDSL router with Ethernet + dual-band Wifi 

DrayTek Vigor 130:                 ADSL and VDSL modem with Ethernet ( UK model )

Draytek 2762 VDSL

Draytek 2862 Series

Fritzbox 3490

technicolor tg589vac :             ADSL and VDSL router with Ethernet + dual-band Wifi 

Netgear D6400-100UKS         ADSL & VDSL router with Ethernet + dual-band AC1600 Wifi  + beamforming

Netgear rbk40  :                       ADSL and VDSL router with Ethernet + Tri-Band technology

Netgear D6220                        ADSL and VDSL router with Ethernet + dual band Wifi 

Netgear Nighthawk D7800    ADSL and VDSL router with Ethernet + dual band Wifi 

Technicolor DGA4231/DGA2231 is actually the Vodafone THC3000/THC3000g

TP-Link Archer VR2800

TP-Link AC 1600                      ADSL and VDSL router with Ethernet + dual-band Wifi 

TP-Link TL-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band

TP-Link VR600                        ADSL and VDSL router with Ethernet + dual-band Wifi 

TP-Link W9970                        ADSL and VDSL router with Ethernet + dual-band Wifi 

Zyxel VMG3925-B10B

 

List of routers with WIFI 6 that works well  

None listed as yet 

 

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST

 

---------------------------------------------------------------------------------------------------------------

Gigafast 

Openreach the VLAN will be 101 or not required

CityFibre, the VLAN will be 911 or possibly not used.

Mtu 1492

PPPoE 

Username - *******

Password - ********

 

List of routers that works well with Gigafast

Asus RT-AC86U 

Cisco 5506-X

Linksys EA9500

netgear nighthawk ar500

FRITZ!Box 7530

TP-link M4 deco system

TP-Link Archer AC2300 MU-MIMO Wi-Fi Gigabit Router (Plug ONT cable into Internet port, run Autodetect > PPPoE > add username/pass = connected at full speed), no need for VLAN IDs

TP-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band (1st Advanced tab, change the Operation Mode to Wireless Router Mode (the ONT is acting as a modem, hence it will not work if you are in DLS Modem Router Mode). 2nd  Do not enable VLAN ID or it will not work! Vodafone will tell you to set it to 101, if you do this it will not work! Keep the default MTU size (1480), do not change it to 1492, as suggested in several posts in this thread, or it will not work!. 

Synolgy RT2600ac ( https://forum.vodafone.co.uk/t5/Broadband-connection/Synology-RT2600ac-Vodafone-Router-CityFibre-PPP... )

 

List of routers with WIFI 6  that works well 

RT-AX86U ?

(from user) I managed to connect Asus DSL-AX82U modem/router and use it without Vodafone Wi-Fi hub finally. When use Asus router tutorial choose network provider as BT - Infinity. VLAN ID come up automatically as 101 then just copy your Vodafone username and password

 

 

 

362 REPLIES 362

Ran the dsl through the hg612 and then through the vf router to see if it was working. Worked fine. It constantly says users name and password are wrong 

Mark
Community Manager
Community Manager

Hi All,

As we'll need to access your account to get your user name and password, please pop us a private message via Facebook through Vodafone UK, or on Twitter using the handle @VodafoneUK.

 

Hello Mark, I don't use Facebook or twitter so how do I obtain my user name and password ?

 

Josh
Moderator (Retired)
Moderator (Retired)

@GY If you're unable to reach us on Social Media, you can always reach our teams using Live Chat Here

Is that really live chat, seems to take me to *Tobi* my digital assistant in other words robot ?

Adam
Moderator (Retired)
Moderator (Retired)

@GY  TOBi will route you to a live chat agent if it can't answer the questions that you have, or further help is needed. 

@Mark @Adam, thanks for the info, much appreciated.

 

Anonymous
Not applicable

Alic if the HG612 V3B works when connected to the WAN port (the sticker fell off mine when it overheated trying to set up a media server), but not with the details you've been given, then the odds are you've been given the wrong details!  *This also means that the VLAN ID and Priority are already set correctly on the modem and so don't need touching!

Hi I have just taken delivery of a Netgear XR500 router and I’m trying to set it up with my gigafast broadband. I have managed to access the internet setup page in the routers web admin page but I’m trying to get the previous settings from both my Vodafone hub Mac address and my macbooks MAC address and each time it says it could not configure. I cannot find the section to input the vlan 911 either. Any assistance would be appreciated 

Anonymous
Not applicable

On many routers, you'll need to use the IPTV settings to enter the VLAN settings.

 

*This is changing, there's been a beta Asus Merlin firmware that allowed VLAN settings alongside the User Name and password - possibly because of the demise of limited internet plans and their associated TV services!