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For over a week now I have been having internet outages and the speed I am getting is far below the guaranteed speed of 55 Mb for the SuperFast 2 board band I am on.
I have downloaded and used the Broadband checking tool and it confirms the issue is on the Sync Speed (Exchange to my house) side and I have been discounted but told it is being looked into. However, I have had no updates or notifications of when it is being looked into or what the status is and I can't get through to an adviser.
As a lot of people are I am working from home and having my internet be slow and random drop-off is impacting my work so I need this fixed as soon as possible but I am not getting any update on anything.
When will this be fixed?