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I have a landline+mobile contract; my broadband works perfectly but my telephone landline doesn't. I attach here the 2 pictures of the sockets and both of them seem ok. My cordless landline phone has been tested in my neighbor's house and it works. Thank you for your help !!
No pictures visible. If your master socket has a removeable faceplate on the lower part, remove it and then try ringing the line with nothing connected.
I'm sorry to hear you're having problems with your landline @AnnaLeamington. Please give the following a try:
If you're still having issues, I'll have to access your account to take a closer look into this. I've sent you a private message with details on how to get in touch so I can investigate further.