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Other broadband queries

New router - request.

4: Newbie

Hello, I have been with Vodafone Broadband for a while now, I'd like to request a new router please. If lots of devices are connected then it struggles.

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17: Community Champion

Hi @craigr98


May I ask what your downloaded and upload speeds are?

If your not sure the ookla speediest app is a good option.

How many devices and which devices are using the connection and are you on wifi or ethernet cable connection?

If you do need a new router then the dedicated Vodafone Broadband teams number is in Vodafone contact-us.


Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.


Samsung Gear s3 Frontier Watch.

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