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Hello I received a new router THG 3000.
I note people have also received THG3000 g.
What is the difference between the two and why there are two versions one with g and other without.
Hi @Hifiboy, I only knew we provided the THG 3000G not the THG 3000. Has your service gone live and your able to use your Broadband as normal? If not, I'd like to take a closer look into this with you. Please message our team on Facebook or Twitter at Vodafone UK or @VodafoneUK. Thanks
Thanks for getting back - I was really just chancing my arm for a new style router which appears to be far more capable and reliable than the older model. There is nothing actually wrong with my existing router outside of its known shortcomings. It is doing what it does so nothing to look into really. If it takes an unfixable fault to get a new one then I don't qualify right now
In terms of changing my phone/broadband provider, I have been out of contract for quite a while now but I'm still here. In all fairness, after the initial problems, it all settled dow and hasn't been too bad. A new router won't shape my decision to stay or change. The fact that new subscribers to VF Broadband get a better price than I am currently paying for Superfast (and a free Echo?) may though.
Ha... I have a new router on the way already
Following notification of a £2.50 price increase, I spoke with VF and the new deal is better than current and it includes a new router. I hope it is better than the one it replaces but if not, with already having my PPPoe username and password details, can I revert back to the old one should I wish to do so.
I'm a new subscriber to Vodafone Broadband and I have taken delivery of a THG 3000, does this thread mean I should leave the THG 3000 in its box and reach out to Vodafone for a THG 3000G?
The THG3000 is the current router that Vodafone supply the majority of their new customers on FTTC, FTTP, and FTTH connections. It's not clear what the difference with the THG3000G is, but at least one poster on here who has one is on a g.fast connection which is VDSL2/FTTC on steroids! So it is possible the "g" version is specific to that particular type of connection and would be of no benefit to other users!