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Other broadband queries

Router connection issues

2: Seeker

Hi all, 


I upgraded my Vodafone router to the newest model  This was working fine until Friday 10th October when I discovered that I had no Internet or landline (fault in line). I have since got my broadband connection back up however my mobile phone and a new device I wish to connect no longer finds the router details.


After much back and forth with live chat I was told to access the router directly using Using password "vodafone". To changessome settings. However the password does not work. Any ideas, as getting aggravated with it now? 

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16: Advanced member

The login for the THG3000 has changed ("vodafone" is for the older modem).  The web login for the THG3000 are supposed to be on a sticker on the underside of the base of the router.



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