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Other broadband queries

Sky Q & Laptop connection

1: Seeker

Upgraded from basic Vodafone broadband to broadband pro. Sky Q is now dropping the connection to router regulary and my laptop is taking 4 or 5 tries to connect to pro router. any help would be appreicated

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16: Advanced member

Sky Q can be problematic with anything other than Sky broadband (so that's not just with VF).  As for the Laptop, you may need to speak to the Pro X-Spurts, it seems that some of the routers being sent out for "Pro" may have the wrong firmware.

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15: Advanced member
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