main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Other broadband queries

Sky Q & Laptop connection

davidac
1: Seeker

Upgraded from basic Vodafone broadband to broadband pro. Sky Q is now dropping the connection to router regulary and my laptop is taking 4 or 5 tries to connect to pro router. any help would be appreicated

View more options
2 REPLIES 2
KeithAlger
16: Advanced member

Sky Q can be problematic with anything other than Sky broadband (so that's not just with VF).  As for the Laptop, you may need to speak to the Pro X-Spurts, it seems that some of the routers being sent out for "Pro" may have the wrong firmware.

View more options
gipjon
15: Advanced member
View more options