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Other broadband queries

Some iPhone apps not loading on new Vodafone Wifi

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3: Seeker

The description says it all really!

Certain apps and games just won't load when connected to our new router's Wifi (switched from BT which had zero problems).

No settings are different on our phones, we have the same iPhones and it's the same apps that won't load.

Thanks in advance!

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4 REPLIES 4
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17: Community Champion

May i assume the apps will load OK using mobile data @Crash0ng  ?

Are your Internet speeds sufficient i.e what's your download speeds please ?

 

I'm not sure of these links will help.

https://discussions.apple.com/thread. 

And

https://discussions.apple.com/thread. 

 

🌈 Stay Safe & Stay Alert.  🌈 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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3: Seeker

Hi,

I was thinking back up/restore would be a final option.

The thing is, one of the apps is available on PC (Facebook games) and it has ceased to work on the browser as well. So that makes me wonder if it's all the new VF broadband.

Cheers.

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16: Advanced member

In your Vodafone account - online not on the router - there are content controls, you could try turning these off, or just change the DNS servers that the router lists in its web admin pages.

 

*Changing the DNS servers is not a magic cure-all as some people seem to think, however, in this case, it could well work!

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Highlighted
3: Seeker

Hi,

Turned off content controls and that did the trick! 

Thanks very much! 😊

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