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Other broadband queries

Unable to download Windows updates

2: Seeker



I've run into an issue with any computers running on a Vodafone network not being able to download Windows updates.


While connected to either Vodafone broadband or 4g I get the error "we couldn't connect to the update service". I've had multiple different connections on at least 4 different machines with this exact issue.

Changing to another 4G connection from another company works without any issue.


I have tried using various different DNS configs while connected Vodafone to no avail.

It seems like there is some sort of block on the network.


Any ideas?

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Hey @Gkesby, I'm not sure what could be causing this as it's a fairly simple update to download. Can you please drop us a message on Facebook or Twitter so we can try to get to the bottom of this? 

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