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Unsubscribing from Broadband

leos147
2: Seeker
2: Seeker

Hi,

Now that there are not stores open to facilitate returning the broadband and quitting my subscribtion of home broadband how do I unsubscribe and stop billing?

I have had broadband with vodafone for 4 years no issues, I'm just leaving the country so won't need internet for the foreseeable future in my flat.

I tried calling their support line but infortunately I didn't get through as it was charging me 30p per minute and my credit ran out. I won´t be calling again as I don't see the point of spending money whilst waiting in a queue.

Can anyone please guide me to an email I can send a query or something?

Thank you.

1 REPLY 1

TJ
Community Manager (Retired)
Community Manager (Retired)

Hey @leos147, sorry about the delay getting back to you. You're also able to get in touch via Live Chat, or please contact us via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK.

Make sure to pop your username and link to this thread in your message too, this will save you having to explain again and we can help you quicker.