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Other broadband queries

Updated app now won't connect to router

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16: Advanced member

I have just updated the Vodafone BB app and it needs to connect to my router again. However I've tried over a dozen times and keep getting the attached error page. None of the suggested issues are relevant. Any ideas? I also have the original black router with the red light at the bottom if that's relevant

Huawei P20 EML-L09,

Android Version - 9.0.0 EMUI Version 9.1.0

Last Update 10.9.19

Build- 9.1.0.328(C432E7R1P11)

Baseband- 21C20B369S009C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

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16: Advanced member

It's ok, the old turn it off and on again routine worked it's magic

Huawei P20 EML-L09,

Android Version - 9.0.0 EMUI Version 9.1.0

Last Update 10.9.19

Build- 9.1.0.328(C432E7R1P11)

Baseband- 21C20B369S009C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

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1 REPLY 1
16: Advanced member

It's ok, the old turn it off and on again routine worked it's magic

Huawei P20 EML-L09,

Android Version - 9.0.0 EMUI Version 9.1.0

Last Update 10.9.19

Build- 9.1.0.328(C432E7R1P11)

Baseband- 21C20B369S009C000
Nova Launcher. Chrome browser.

My phone history (back to 1997!):

Huawei P20, VF Smart V8, Note 4, S4, S2, Tocco Ultra, F490, P300, E250, RAZR v3, Timeport 250, A300, Star-Tac 

 

View solution in original position

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