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Other broadband queries

Vodafone App bug on iOS

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4: Newbie

Both my iPad and iPhone are suggesting I update my Vodadone (Broadband) app - and I have the previous version installed. The update is stuck in a loop saying only users of the previous version can buy a discounted version, and offers to let me buy at full price. However, even clicking "Buy" just redisplays the same dialogue offer to buy ad infinitum. Bug?

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2 REPLIES 2
Moderator
Moderator

Oh no @IanWaring, this doesn't sound good! I'd love the opportunity to get this looked into for you and help you the best that I can. Please contact our team via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Don't forget to include the link to this thread, along with your username 🙂 If possible, please provide a screenshot of the error message you're facing and this will help with our investigation.

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4: Newbie

Fixed - it's an Apple iOS bug and not limited to the Vodafone Broadband app (happened to me for PayPal, other users many other apps). You just have to delete the app and install afresh. Hopefully fixed by the next release after 12.4 on both iPhone and iPad.

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