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Other broadband queries

Vodafone broadband causing email problems

3: Seeker

We have now had our Vodafone broadband for nearly 2 weeks, and so far so good - with one unusual exception: We are getting a number of emails returned as being undeliverable - despite the fact that these are to tried and tested addresses that have been used many times. Resending the emails usually works, and it is now clear that the error messages are being generateted EVEN for some of the messages that are getting through first time.

This is clearly Vodafone related, as our previous ISP was BT Infinity at our last address and we never had the problem there. The fact that the broadband seems to be OK for internet browsing suggests a Vodafone problem somewhere.

Has anyone else had this experience or got any ideas?

 

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1 REPLY 1
Moderator

That is a strange one @MACH1, but I'm sure we'll be able to get it sorted.

Is it the same addresses that are shown as undeliverable, or is it a random issue?

Apart from the undeliverable notification, do you receive any other error message when the email fails?

 

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