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10-02-2021 03:40 PM
Hi, I have been using Nordvpn and have had no problems connecting over WiFi or mobile data. I have changed vpn to surfshark. It will not let me connect to that vpn over WiFi but will let me connect using mobile data. This is on my phone but I also have a chromebook and again it will not let me connect over WiFi. As I don't have mobile data on my chromebook I can't check that. Are there any settings I can change to allow connecting to the vpn using WiFi? In simplified terms please as I'm not that tech savvy, thanks
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11-02-2021 09:06 AM
Hi, I have managed to solve the problem. I have Vodafone broadband as well as mobile.
On the actual vodafone website, not the app, under broadband, it says manage content control. I had this set to 'safe'. I turned this off and now I can access surfshark over wifi as well as other websites that it seems to have been blocking.
Hope this helps someone else
11-02-2021 09:06 AM
Hi, I have managed to solve the problem. I have Vodafone broadband as well as mobile.
On the actual vodafone website, not the app, under broadband, it says manage content control. I had this set to 'safe'. I turned this off and now I can access surfshark over wifi as well as other websites that it seems to have been blocking.
Hope this helps someone else