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20-04-2019 04:12 PM - edited 28-04-2019 04:54 PM
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23-04-2019 08:35 AM
Hey @Sunshine12, I'm sorry to hear you're having trouble with your broadband dropping out and know how frustrating this can be.
So I can access your account to run some diagnostics and help pin point any possible problems, I've sent you a private message with details on how to get in touch.
23-04-2019 08:35 AM
Hey @Sunshine12, I'm sorry to hear you're having trouble with your broadband dropping out and know how frustrating this can be.
So I can access your account to run some diagnostics and help pin point any possible problems, I've sent you a private message with details on how to get in touch.
05-12-2019 03:39 PM
Hi how was this solved I have the same issue and am very frustrated by it?
06-12-2019 06:40 PM
Hi there, likewise to Myarborough - how was this connection drop issue solved please, as I have a very similar issue and understandably am extremely frustrated by it and the like of willingness of Vodafone to take on or acknowledge this problem for me?
10-12-2019 05:44 PM
Hi @ChumleyWarner and @Myarborough, we can resolve this by running some connection tests. I will need you to contact our team on Facebook or Twitter please.
15-03-2020 10:13 PM
I am having this issue too!!!
I tried calling VF home broadband help but after 92 minutes on hold I gave up.
i have connected my own modem and issue is same, to make it worse the VF modem does not connect at all now, it's only a couple of months old.
Can someone contact me? I don't have the option of Facebook or Twitter
18-03-2020 09:59 AM
I'm sorry for the amount of time you were put on hold @Spongy! If you'd prefer not to make a Twitter or Facebook account that you can use to contact our team, we do also have our Live Chat team that will be able to help with any queries.