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30-01-2019 07:12 PM
My £10 big value bundles is about to run out.
It has a fair amount left to roll over.
Tried contacting the Chat-line but is always busy.
If I purchase a £5 bundle, will whats left of the current £10 bundle still rollover.
Thanks
30-01-2019 09:18 PM - edited 30-01-2019 09:23 PM
Hi @shaunmylamb
If you renew or change your BVB, you will lose any rollover. Please see this link from support.
What is Total Rollover on Big Value Bundles?
There is also a helpful youtube video here: Vodafone Support Video