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Pay as you go

Big Bundle Problem

4: Newbie

I topped up my account before the £10 big bundle expired and my account is set to renew but this hasn't happened and now my account is showing £2.50 i.e. not enough to renew the big bundle?

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17: Community Champion



Has your Credit been used to make calls, texts and use data ?


Something has glitched if you had top up on ready for the BVB renewal. 


I'd suggest to call Customer services on 191 and or use Live Chat. 


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