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I am not happy with Vodafone I've just bought a ten pound value bundle I had ten pound credit but three hours later no bundle but it's taken credit I wish I'd stayed with EE this is shocking I can't speak to anyone either it's 00.33 closed God NVR had this with EE
Live Chat is 24/7 so should have been available to use.
Sometimes a bundle can have a slight delay in updating.
Please phone 191 or use Live Chat if this has not updated yet and im sure they'll help you with this situation.
Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.
Samsung One Ui / Pie.
Samsung Gear s3 Frontier Watch.