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31-10-2021 11:09 AM
Does it cost to receive calls or messages and texts on pay as you go ?
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31-10-2021 11:24 AM - edited 31-10-2021 06:38 PM
No @KMCB it's always free to receive home and abroad. Only outgoing are chargeable.
Just remember to top up or make an outgoing activity, it is recommended to do this in a 90 days period to avoid disconnection.
@KMCB At a guess you are on PAYG 1 paying £1.00 per day for outgoing activity only, a common mistake is leaving mobile data turned on, if the phone accesses the internet for any reason, Vodafone will take £1.00 of your credit, turn off your mobile data and turn on your WiFi and this will stop Vodafone taking your credit.
Apart from that just keep a watch on your credit through the Application and dialing 2345. If any credit if taken incorrectly, make a note and contact Customer Services.
31-10-2021 11:24 AM - edited 31-10-2021 06:38 PM
No @KMCB it's always free to receive home and abroad. Only outgoing are chargeable.
Just remember to top up or make an outgoing activity, it is recommended to do this in a 90 days period to avoid disconnection.
@KMCB At a guess you are on PAYG 1 paying £1.00 per day for outgoing activity only, a common mistake is leaving mobile data turned on, if the phone accesses the internet for any reason, Vodafone will take £1.00 of your credit, turn off your mobile data and turn on your WiFi and this will stop Vodafone taking your credit.
Apart from that just keep a watch on your credit through the Application and dialing 2345. If any credit if taken incorrectly, make a note and contact Customer Services.
31-10-2021 06:14 PM
Many thanks
I thought not, but my balance seemed to disappear rather quickly even though I had not used the phone much.
31-10-2021 03:49 PM
Hi @KMCB
Take a look at https://www.vodafone.co.uk/terms-and-conditions and you can see the full charges etc.
Personally I use the Big Value Bundle but there is also Payg1.
Vodafone also offer Vodafone Voxi. > Vodafone Voxi.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.