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Check Mobile number

nelizza
2: Seeker
2: Seeker

Greetings from Malaysia. 

I bought a Vodafone sim card for Data while I was in Italy last December. I am trying to check on the phone number & credit balance but there's an error in Italian that said it's invalid. Since the sim is registered in Italy, the communication language is in Italian so it is pretty hard that I need to get it translate. When I bought this card, I paid €25 for 75GB data

 

I wish to continue using this card when I'm travelling to Europe in July. All I have is the sim card number and the on the card it is indicated SIM TRIO 128k
Please help

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hi @nelizza 

 

Vodafone Italy is a different network to Vodafone UK and this means you will need to speak to Vodafone Italy.

 

You can contact Vodafone Italy here: https://www.vodafone.it/portal/Privati

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2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Hi @nelizza 

 

Vodafone Italy is a different network to Vodafone UK and this means you will need to speak to Vodafone Italy.

 

You can contact Vodafone Italy here: https://www.vodafone.it/portal/Privati

Thank you for your help :Smiling:
Have a great weekend