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Pay as you go

Delete My online account please!!

2: Seeker

Hi Team,

Can anyone delete my online account please. I want it to be deleted as its an old one that isnt used anymore since I registered with a new number for a new online account?


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17: Community Champion

As there is no account access via this forum anymore @j0nezjm012019uk  you would need to speak to Customer Service   or the Vodafone Social Media Teams 》 Contact-us-for-account-specific-queries 


A Payg number and account would usually automatically be suspended, the number quarantined after 180 days + 90 days of non usage.



Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.


Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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17: Community Champion

Hi @j0nezjm012019uk 


As this is a PAYG online account if you don't use it, it will be deleted from the system after 270 days total.


However, if you want it removed, this will be something live chat of Customer Services will be able to do for you.  If you would like the help of the Team follow this link: Contact Us 

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