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27-05-2019 02:28 PM
Hi,
When I dial *#1345# and press send to get my balance it says "Your balance is #10.00 To check any remaining allowances please call 1345. for free Thank you".
When I dial 1345 all I get is "unreconised number" on my screen. Im sure 1345 used to work, why dosn't it now?
Thanks.
27-05-2019 02:38 PM - edited 27-05-2019 02:39 PM
Its *#1345# or 2345
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
23-06-2019 05:26 PM
Thanks, Vodafone really need to change the message then that ome sees when they try *#1345#, it’s still telling me to dial 1345 here in deepest Cheshire!
01-07-2019 02:46 PM
If any Android phone has got the Sim toolkit app, you can check your balance and topup plus various other things to do with Vodafone. If you check your balance via this app, it also mentions the 1345 number to call.
Here's a screenshot from my Nokia 1 running Android Pie showing you Vodafone need to update this as well!
11-07-2019 12:00 PM
1345 now appears to be working again (on the Wirral).