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Download app on a non Vodafone mobile

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3: Seeker

Can the Vodafone app be downloaded on a mobile using a different network provider? My daughter has a Vodafone mobile and I'd like to download the app on my mobile so I can top up her pay as you go credit 

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17: Community Champion

Hi @sdonelan

 

You wouldn't be able to download the My Vodafone application to a non Vodafone phone, it has to be with the Vodafone number.  However, there is nothing stopping you from setting up an online account for your Daughters number from here: How can I manage my account online? this will enble you to manage the account and top up the account online.

 

If it's only topping up, you don't even need an online account, you can still top up online and using alternative methods from the information on this link:  Topping Up Credit

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4 REPLIES
17: Community Champion

Hi @sdonelan

 

You wouldn't be able to download the My Vodafone application to a non Vodafone phone, it has to be with the Vodafone number.  However, there is nothing stopping you from setting up an online account for your Daughters number from here: How can I manage my account online? this will enble you to manage the account and top up the account online.

 

If it's only topping up, you don't even need an online account, you can still top up online and using alternative methods from the information on this link:  Topping Up Credit

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3: Seeker

Ok thankyou

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13: Advanced Member

If you set up an online account, which gives much more information than just the app, make sure that your own mobile number is added as an alternative contact number - that way, you can request that the necessary security code is sent to your phone rather than your daughter's phone when logging in to the account.

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3: Seeker

Thanks, will do

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