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03-09-2018 02:41 PM
Can the Vodafone app be downloaded on a mobile using a different network provider? My daughter has a Vodafone mobile and I'd like to download the app on my mobile so I can top up her pay as you go credit
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03-09-2018 03:03 PM - edited 03-09-2018 03:14 PM
Hi @sdonelan
You wouldn't be able to download the My Vodafone application to a non Vodafone phone, it has to be with the Vodafone number. However, there is nothing stopping you from setting up an online account for your Daughters number from here: How can I manage my account online? this will enble you to manage the account and top up the account online.
If it's only topping up, you don't even need an online account, you can still top up online and using alternative methods from the information on this link: Topping Up Credit
03-09-2018 03:03 PM - edited 03-09-2018 03:14 PM
Hi @sdonelan
You wouldn't be able to download the My Vodafone application to a non Vodafone phone, it has to be with the Vodafone number. However, there is nothing stopping you from setting up an online account for your Daughters number from here: How can I manage my account online? this will enble you to manage the account and top up the account online.
If it's only topping up, you don't even need an online account, you can still top up online and using alternative methods from the information on this link: Topping Up Credit
03-09-2018 03:15 PM
Ok thankyou
04-09-2018 08:01 AM
If you set up an online account, which gives much more information than just the app, make sure that your own mobile number is added as an alternative contact number - that way, you can request that the necessary security code is sent to your phone rather than your daughter's phone when logging in to the account.
05-09-2018 08:34 AM
Thanks, will do