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How can I see what I'm spending on my Pay As You Go telephone

Mrsmumu
2: Seeker
2: Seeker

Hi, I have a problem, every now and again the balance I've topped up on my Pay As You Go telephone suddenly decreases to almost nothing without any warning. How do I check what I'm spending? I'm tried calling the support team but them seem unable to tell me

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Mrsmumu

 

Does your myvodafone app or myvodafone online show up anything to help.clarify what's being used ?

191 or Live Chat can access your account so should be able to clarify. What have they advised you and which Payg Tariff type are you on  ?

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.