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Pay as you go

How do i check Fully itemised unbilled current usage showing full details

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2: Seeker

How do i check Fully itemised current usage showing full details. There is no facility on 'My Vodafone'.

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3 REPLIES 3
Moderator

Hi @drennolds, thanks for reaching out to us. So I can look into your query, can you please provide a little more information about the issue you're experiencing. In your comment, you've asked about viewing unbilled usage on your account, your post has been raised on the Pay As You Go area of the forum. As you don't get unbilled usage on a Pay As You Go account, I'm a little unsure on the information you wish to view.

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2: Seeker

I am a PAYG customer and in the past I was able to view itemised usage. Recently, I have been unable to do this with the My Vodafone application. I simply see a message saying "There's nothing we can show you. We're not able to show you any information here."

So where do I find this information?

sdlonner

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Moderator

That's strange @drennolds  

If you're seeing the same error when clearing your cache and cookies or trying an alternative browser and device, please follow the details I've sent in my private message to you. A member of our team will then be able to see why this may be happening for you.

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