cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

IMEI Blocking

ale_bacci
1: Seeker
Why in Vodafone UK it is not possible to block an IMEI online as it happens for example in Vodafone IT?
1 REPLY 1

Annie_N
Community Champion (Retired)
Community Champion (Retired)

I suspect that we may not understand your question! Do you mean being able to block an IMEI from within your online account?

 

I can see the attraction of being able to do this, eg not having to make telephone contact immediately if your phone has been stolen. But I can see considerable risks as well, as it isn't a process that is easily reversed; at least having to speak to an agent gives them a chance to say "Are you sure you haven't just mislaid it somewhere within your home? Are you absolutely sure?" There is also the danger of someone blocking an IMEI maliciously; although Vodafone UK has introduced 2LA security into the account log-in process, many of us are not as careful as we should be in choosing our alternative numbers, and may unknowingly have left the door open to intruders.